Privacy policy
# Privacy Policy
## How We Collect, Use, and Protect Your Information
**Effective Date:** September 14, 2026
**Last Updated:** September 14, 2026
## Introduction
This Privacy Policy describes how Silver Victoria ("Silver Victoria," "we," "us," or "our"), a company registered in Florida, USA, collects, uses, discloses, and protects information about you when you visit our website at silvervictoria.com, make a purchase, or otherwise interact with us.
By using our website or purchasing our products, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use our website.
## 1. Information We Collect
PERSONAL INFORMATION YOU PROVIDE
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address and shipping address
- Payment information (processed by third-party payment providers)
- Order history and account details
- Account login credentials
- Communications you send to us (email, contact form submissions)
INFORMATION COLLECTED AUTOMATICALLY
When you visit silvervictoria.com, we automatically collect certain information about your device and browsing activity, including:
- IP address
- Web browser type and version
- Operating system
- Time zone and geographic region
- Pages viewed and products browsed
- Referring website or search terms
- Date and time of your visit
- Clicks, scrolling behavior, and other site interactions
We collect this information using cookies, log files, web beacons, pixels, and similar tracking technologies.
## 2. How We Use Your Information
Silver Victoria uses the information we collect for the following purposes:
- Processing and fulfilling your orders, including arranging shipment and sending order confirmations and tracking information.
- Providing customer support and responding to your inquiries.
- Verifying your identity and preventing fraud or unauthorized account activity.
- Screening transactions for potential risk or fraud.
- Improving the functionality, content, and user experience of our website.
- Measuring the performance of our marketing and advertising campaigns.
- Sending you marketing emails, SMS messages, or other promotional communications when you have opted in or when permitted by applicable law. You may opt out at any time.
- Complying with applicable legal obligations, court orders, or regulatory requirements.
- Enforcing our Terms & Conditions and other policies.
## 3. Payment Information
When you make a purchase, payment information (such as credit card or debit card numbers) is processed by third-party payment processors. Silver Victoria does not store your full payment card details on its own servers.
## 4. How We Share Your Information
Silver Victoria does not sell your personal information for monetary compensation. We may share your information with third-party service providers who assist us in operating our business, subject to appropriate confidentiality obligations. These providers may include:
- E-commerce and website platform providers (such as Shopify)
- Payment processors and fraud-prevention services
- Shipping carriers and order fulfillment services
- Email and SMS marketing platforms
- Analytics and website performance providers (such as Google Analytics)
- Customer support software providers
- Professional advisers such as attorneys, accountants, and insurers
We may also disclose your information when required by law, in response to a valid legal process, to protect the rights or safety of Silver Victoria or others, or in connection with a merger, acquisition, or sale of business assets.
## 5. Cookies, Analytics, and Advertising Technologies
We use cookies, pixels, web beacons, and similar technologies to improve your browsing experience, analyze website traffic, and deliver relevant advertising. Most web browsers allow you to control cookie settings through your browser preferences. You can choose to block or delete cookies; however, doing so may affect the functionality of our website.
## 6. Marketing Communications
EMAIL MARKETING: If you subscribe to our email list or make a purchase, we may send you promotional emails. You may unsubscribe at any time by clicking the "unsubscribe" link in any marketing email or by contacting support@silvervictoria.com.
SMS MARKETING: If you opt into SMS marketing, you consent to receive recurring promotional text messages. You may opt out at any time by replying STOP. Consent to receive SMS messages is not a condition of any purchase.
## 7. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the following rights: access, correction, deletion, and opt-out of marketing. To exercise any of these rights, please contact us at support@silvervictoria.com.
## 8. Data Retention
Silver Victoria retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy. Order information and transaction records may be retained for several years for accounting, tax, and legal purposes.
## 9. Children's Privacy
Our website is not directed to children under the age of 13. Silver Victoria does not knowingly collect personal information from anyone under the age of 13.
## 10. Data Security
Silver Victoria uses reasonable administrative, technical, and physical security measures designed to protect your personal information. However, no method of data transmission over the Internet can be guaranteed to be completely secure.
## 11. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to silvervictoria.com. We are not responsible for the privacy practices of third-party websites.
## 12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page.
## 13. Contact Us
- Email: support@silvervictoria.com
- Website: https://www.silvervictoria.com
- Silver Victoria, Florida, USA